Luggage parts (Hybrid)
In stockDelivers by Jun 16 - 17
Free shipping
- Julia E.Verified BuyerI recommend this productRated 5 out of 5 stars4 minutes agoReplacement wheels
I wrote in May requesting a Under Warranty replacement for 2 sets of wheels, as one out of a set had completely sheared off. I was also worried about another, which seemed wobbly. I was told I would need to purchase the two extra sets of wheels that were not actually broken, and I did not want to do that at that point. I was sent for full new sets of wheels, and so now they can all be replaced and function smoothly and consistently, all new. Now thats wonderful customer service, wanting to restore the full integrity of the product and have it function at top level. Thank you.
Was this helpful? - Margit K. F.Verified BuyerI do not recommend this productRated 1 out of 5 stars1 month agoWrong item dispatched. No answers since weeks.
Wrong item dispatched. No answers since weeks.
Was this helpful? - Michael H.Verified BuyerI recommend this productRated 5 out of 5 stars2 months agoHighly efficient service
No sooner had I reported a defective lock clasp than a new one with instructions on how to fit it was in the post. It was a doddle to fit to boot. Thanks!
Was this helpful? - Ernesto A.Verified BuyerI recommend this productRated 5 out of 5 stars2 months agoEasy to install but….
It was really easy to install the replacement trolley handle, but it was really hard to remove the existing one. Other than that, it was really simple replacement. Customer service was amazing.
Was this helpful? - Maeve H.Verified BuyerI recommend this productRated 5 out of 5 stars3 months agoRepairs
Lock in my suitcase broke and got in contact with customer services who sent replacement lock very quickly. Easy to install - thanks
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