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FAQ

General

What kind of leather do you use?

Where do you produce your goods?

Do you have any physical stores?

How often do you release new products?

Can I order by telephone?

Do you ever have sales?

Where can I buy Carl Friedrik products?

Order

How can I track my order?

I have completed my address wrongly. Is it possible to change it?

How will I know if you have received my order?

Can I change or amend my order once it has been placed?

Can I cancel my order?

Payment

How can I pay?

Currency exchange – what currency will I pay in?

How to apply the discount code?

Personalisation

Where is the personalisation done?

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