Luggage parts (Hybrid)
In stockDelivers by Sep 21 - 22
Lifetime warranty
- Matthew K.Verified BuyerRated 3 out of 5 stars2 weeks agoReplacement wheel
Once the team engaged, the shipping and part were exactly as described. However, it took two months to get a reply and start the warranty repair.
Was this helpful? - Jason A.Verified BuyerI recommend this productRated 5 out of 5 stars1 month agoWheels
Perfect!
Was this helpful? - Julia E.Verified BuyerI recommend this productRated 5 out of 5 stars2 months agoReplacement wheels
I wrote in May requesting a Under Warranty replacement for 2 sets of wheels, as one out of a set had completely sheared off. I was also worried about another, which seemed wobbly. I was told I would need to purchase the two extra sets of wheels that were not actually broken, and I did not want to do that at that point. I was sent for full new sets of wheels, and so now they can all be replaced and function smoothly and consistently, all new. Now thats wonderful customer service, wanting to restore the full integrity of the product and have it function at top level. Thank you.
Was this helpful? - Margit K. F.Verified BuyerI do not recommend this productRated 1 out of 5 stars3 months agoWrong item dispatched. No answers since weeks.
Wrong item dispatched. No answers since weeks.
Was this helpful? - Michael H.Verified BuyerI recommend this productRated 5 out of 5 stars4 months agoHighly efficient service
No sooner had I reported a defective lock clasp than a new one with instructions on how to fit it was in the post. It was a doddle to fit to boot. Thanks!
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