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  • Delivery Times

    Please see below details on delivery timings and costs:

    Destination Transit Time
    UK 1-2 days*
    Europe (Standard) 5-6 days
    Europe (Express) 2-3 days
    United States 3-4 days
    Rest of World 5-10 days

    *Working days

    We also offer Same-day delivery via Urb-It for eligible items (wallets and cases) to certain postcodes in London.
    Enter your postcode during checkout, to see if you're in our delivery area.

  • Delivery Costs

    We work hard to keep our shipping costs and charges to a minimum. We have negotiated competitive rates and we subsidise all our stated rates.

    Destination Wallets & Cases Briefcases &
    Laptop Sleeves
    Large Bags
    UK & Europe* Free shipping and returns
    Europe (Express) £10-£12.50 £20 £20
    United States £5 £14 £14
    Rest of World £5 £20-£25 £25-£35

    *Includes Switzerland and Norway

  • Import Duties and Taxes

    If you are outside the EU, your country's customs might charge an import fee. A quick web search will probably help you find out if this is applicable in your country. To get an estimate, we recommend www.dutycalculator.com, or contacting your customs office directly. 

    United States: There are no import fees payable for all purchases under $800 (~£550). If you're looking to place an order for over £550+, do get in touch with us.

  • Returns

    If you would like to request a return, you can return it within 30 days from the date of delivery. Click here to submit your return request to us. Once done, a return authorization will be sent to you within 72 hours with your shipping labels.

  • Warranty

    We offer lifetime warranty covering repairs or replacements including related costs. That means whatever happens to your bag, wallet or case we will fix it for you. 

GBP